Best Dungeon Rentals In Guatemala Near Me

Bernard Lacarry: Excellent service chez cet agent Dollar/Hertz: site Dollar très clair pour avoir un devis, bon véhicule avec un état des lieux initial et un contrat très professionnel, retour du véhicule sans problème après 14 jours de location et un road trip tout autour du Gatemala (les routes sont parfois difficiles mais les conducteurs guatemalteques très prudents et sympathiques)

Aldo Chi: Excellent customer service

Gerardo Sián: Excellent

Justin: We made a reservation using Expedia and opted for the insurance. A couple days before the pickup date, we got an email from a representative there saying that the price was $100 more than we were quoted (33% increase). She said it was for the insurance for which we already paid. I showed her the invoice from Expedia and she showed me an entirely different one. She said ours was incomplete.I talked with Expedia and they assured me that the price wouldn't change and to show Fox our conversation. When we arrived, there was no one there waiting for us. We had to make several calls and get help from multiple people to get in contact with them. After an hour of waiting they finally showed up. Yhe people that showed up were very unprofessional and were laughing and joking around.The car we booked wasn't available and they insited on the increased price. They also wouldn't let us use the insurance from Expedia.We contacted Expedia and told them the situation. Fox would not agree. So we had Expedia cancel. We had to call another company to cancel the insurance.We wasted time and possibly money (if we're not properly refunded). The whole experience was terrible, unfortunately.

Benito Herrera: Los comentarios anteriores son malos, pero mi experiencia no fue tan mala, me comentaron que hicieron cambios de personal. Cierto, reserve algo y no estaba pero resolvieron rápidamente, me dieron más opciones y fueron siempre amables y serviciales. El seguro es un problema en cualquier rentadora en Guate, conviene tener seguro para ir tranquilos y eso aumenta el costo.

Mauricio Macazaga: Carlos San Roman is the AVIS manager I don't know why he is making a Google review! I must say to customers REALLY be careful about using this company in Guatemala and your VISA assurance cause they will over charge without a valid reason as shown in the pictures, I payed USD$407 overcharged and when I asked for the evidence photos taken at the begging they never sent cause is an obvious scam. Im so disappointed about international customer services instead of making proper investigation they just plays a tricky fraudulent same game and give and answer two months later! They also charged me USD$157.80 for the cleaning fee and the picture below shows how dirty it was, that's insane for the economic in Guatemala. Please don't keep silence about their bad practices and make your review and better don't use this company if you don't want to get cheated!!Carlos San Román es el gerente de AVIS. ¡No sé por qué está haciendo una reseña en Google! Debo decirle a los clientes que REALMENTE tengan cuidado con el uso de esta compañía en Guatemala y su seguro de VISA Premier porque cobrarán de más sin una razón válida como se muestra en las imágenes, pagué USD$407 sobrecargados y cuando solicité las fotos de evidencia tomadas al principio nunca las enviaron demostrando una estafa obvia. ¡Estoy tan decepcionado con los servicios al cliente internacional en lugar de hacer una investigación adecuada, simplemente juegan el mismo papel fraudulento y dan y responden dos meses después! También me cobraron USD $157.80 por la tarifa de limpieza y la imagen a continuación muestra lo sucio por lo que se me ha cobrado, eso es una locura para la economía de un país como Guatemala. ¡¡No guardes silencio sobre sus malas prácticas y haz tu reseña y mejor no uses esta compañía si no quieres que te estafen!!Carlos San Roman è il manager AVIS Non so perché stia facendo una review su Google! Devo dire VERAMENTE ai clienti di usare questa azienda in Guatemala e la vostra garanzia VISA perché caricheranno senza un motivo valido come mostrato nelle foto, ho pagato USD$407 in eccesso e quando ho chiesto le foto delle prove scattate durante l'accattonaggio non hanno mai inviato la causa è una truffa ovvia. Sono così deluso dal servizio clienti internazionale, invece di fare un'indagine adeguata, giocano uno stesso gioco fraudolento e danno e rispondono due mesi dopo! Mi hanno anche fatto pagare $157,80USD per le spese di pulizia e la foto sotto mostra quanto fosse sporco, è pazzesco per l'economia in Guatemala. Per favore non tacere sulle loro cattive pratiche e fai la tua review e meglio non usare questa azienda se non vuoi essere tradito!!Carlos San Roman est le manager d'AVIS Je ne sais pas pourquoi il fait une critique Google! Je dois dire aux clients de faire très attention à utiliser cette entreprise au Guatemala et à votre assurance VISA car ils factureront trop sans raison valable, comme indiqué sur les photos, j'ai payé 407 USD en surfacturation et lorsque j'ai demandé des preuves, des photos prises à la mendicité ils n'ont jamais envoyé de cause est une arnaque évidente. Je suis tellement déçu des services à la clientèle internationaux au lieu de mener une enquête appropriée, ils jouent juste un même jeu frauduleux délicat et donnent et répondent deux mois plus tard! Ils m'ont également facturé 157,80 USD pour les frais de nettoyage et la photo ci-dessous montre à quel point c'était sale, c'est fou pour l'économie du Guatemala. S'il vous plaît ne gardez pas le silence sur leurs mauvaises pratiques et faites votre avis et mieux n'utilisez pas cette entreprise si vous ne voulez pas vous faire tromper!!

AMAR IXCOT: Too bad service, thieves, all the cars are already old and scratched and then they want to charge you for new scratches and the cars are already disgusting, bad customer service.

Andrew Kell: My wife and I rented a car from here to road trip around Guatemala (Semuc Champey, Atitlan and Antigua).This was one of the best rental experiences I’ve had with National in any country. Thank you Sophia! There wasn’t a single bad part of the experience.Sophia went above and beyond for us especially on the final day when we got in an accident trying to return the car (Guatemalan drivers…). She helped speak with the other driver and coordinate the people to get us back on the road.When we arrived at the airport, Juan led us to the car pick up and helped with our luggage.Really lovely people all around.